Meet Our Team

Jerry Ellis

Jerry Ellis
Founder & President
  

Since I opened the EIA doors in 1980, I have been committed to protecting our insureds' most important assets through the development of customized insurance programs. My goal is to provide personalized attention to every client to ensure you receive a protection plan that fits their unique needs and lifestyle.

I embrace the opportunity to be a part of every clients' story. Whether you are buying your first home or purchasing coverage for a new business, I am by your side every step of the way. You can always count on me to give you the advice you need to know when it matters most in your life.

My vision for the future of EIA is to maintain the personal service that has been the backbone of the agency for over 39 years. I plan to continue to grow the agency by providing our clients with high-quality insurance options, competitive pricing, and excellent service that they deserve.

Jerry's Personal Lines Account Manager is Becky White, Nicole Ellis-Thompson and Jazmin Olivarez

Jerry's Commercial Lines Account Manager is Cindy Jacks

Lee Gamel

Lee Gamel
Vice President
  

I have been with Ellis Insurance since June of 2017 and I am so proud to be part of this team! I have nearly 20 years of experience in the Sales and Customer Service industries. I support and am supported by my wife Naelyn and our two kids Edie (9) & Warner (7). I enjoy running, a great glass of red wine, and am always up for some live music!

Lee's Personal Lines Account Manager is Jennifer Campbell

Lee's Commercial Lines Account Manager is Cindy Jacks

Nicole Ellis-Thompson

Nicole Ellis-Thompson
Vice President

I began my insurance career in 1994 working alongside my father (Jerry) during my junior year of high school. I take great pride in the establishment that my Dad has worked so hard to build over the past 38 years.

My goal is to take the family business to new heights and continue to grow EIA's legacy of success. I am a San Antonio native and the proud mom of 2 adorable boys. I am a big movie buff and enjoy staying active through CrossFit training. I also consider myself an honorary Aggies fan, thanks to my husband Dan.

Neal Ellis

Neal Ellis
Agent

I joined EIA in 2006 after graduating from UTSA. I originally planned to play pro soccer but decided to learn the family business alongside my father Jerry and sister Nicole. My favorite aspect of working in the insurance industry is the opportunity to make a positive difference in the lives of our clients.

I have lived in San Antonio my whole life and am a huge Spurs fan and foodie. I have two sons, Ezekiel and Ezra.

Neal's Personal Lines Account Manager is Melanie York

Neal's Commercial Lines Account Manager is Cindy Jacks

Kevin Johnson

Kevin Johnson
Agent

I have been with Ellis Insurance Agency since 2000 and specialize in all types of Commercial Insurance products. I received my Commercial Lines Coverage Specialist designation from The National Underwriters Company and The Hartford School of Insurance in 2007. Prior to joining EIA, I worked as a general contractor for many years and became very experienced with the special needs businesses require.

I am from a small town in East Texas and am a skilled woodworking craftsman. I enjoy mountain biking and building furniture for friends and family. I have been happily married for 28 years and have 5 kids and 2 grandkids.

Kevin's Personal Lines Account Manager is Michael McGruder

Kevin's Commercial Lines Account Manager is Cindy Jacks

Cindy Jacks

Cindy Jacks
Commercial Lines Account Director
  

I am originally from Indiana, but have considered Texas my home since I moved here in 1998. I am nationally licensed and have over 23 years of insurance experience including several years of service with one of the largest global insurance brokerage and risk management firms in the industry. I pride myself in helping clients understand their commercial lines coverages and advising them on ways to protect their business. When not working, I enjoy spending time with my husband John and our kids Maxx, Marshall and Katie. My hobbies include “Glamping”, music, movies, traveling, and spending time with my wonderful circle of friends & family.

Amy Hurst

Amy Hurst
Commercial Account Manager
  

I have nearly 15 years experience in Insurance Account Management, Client Services and Production.
I pride myself on the ability to build real relationships with my clients and they trust me. I am an innate protector so making sure my insureds are covered adequately comes second nature for me.
In my spare time I’m all about spending time with my immediate and extended family, nurturing my real estate clients, and enjoying a nice glass of red and or white :-)

I was raised in University City, Missouri. I moved to San Antonio in 1993 when the company my mother worked for moved their headquarters to Texas. I met my husband a year after moving to San Antonio and the life we’ve built together is my whole world. We have 2 sons and our oldest is expecting his first child in January.

Natalie Garcia

Natalie Garcia
Commercial Lines Account Coordinator

I started my insurance career 10 years ago when I relocated to San Antonio. I never thought I would be an insurance agent. When you think of Insurance it does not sound fun and exciting, but for me it totally is!

I live and breath insurance and find it to be a passion of mine. I enjoy the complexity and the daily challenge this career brings my way along with the opportunity to help people. Working in the insurance industry allows me to help people protect them and their assets. When I am not working you can find me spending time with family, friends and my animals.

Becky White

Becky White
Client Service and Sales Consultant

I am originally from Kentucky but consider San Antonio my home. I have been working in insurance since 1987 and have worked in several different agencies since 1996. I am an excellent communicator and skilled at building personal relationships with clients through one-on-one consulting.

I am married with 2 stepsons, 1 daughter-in-law, and 5 grandchildren. When I am not spending time with my family, I love to dance. I compete in country-western and swing dancing competitions.

Jazmin Olivarez

Jazmin Olivarez
Client Service and Sales Consultant

I graduated from Blessed Hope Academy and previously worked at Cornerstone Church for 5 years as a lead teacher in the child care department. I was born in El Paso, TX and moved to San Antonio at the age of 9. My favorite hobby is crafting/shopping! I love that I am able to do that as a second job over at Estilo Jazzy! I enjoy spending time with my family and friends, crafting, makeup and baking. I am also bilingual in Spanish.

Melanie York

Melanie York
Client Service and Sales Consultant

I started personal lines insurance servicing and sales when I became licensed in 2015 with USAA, I then worked for Nationwide. While price is important, making sure my clients have the right coverage is vital. I have a strong drive for teaching insurance basics and I appreciate the opportunity to answer any and all questions. I am a San Antonio native, a diehard Spurs fan, and I have a passion for all things automotive. My father was an auto mechanic and since I’m the oldest of 3 girls I made myself a nuisance in the garage until he decided to start teaching me how to wrench on cars. In my free time I run my local car club, putting together meets, cruises, and going to the drag strip or autocross events.

Jennifer Campbell

Jennifer Campbell
Client Service and Sales Consultant

I just recently joined the Ellis team and have been overwhelmed with the welcoming I have received. I have 8 years of experience with personal lines insurance and over 15 years of experience in customers service.

I love getting to know what is most valuable to my customers. My goal is to make sure the insurance fits the customers needs not just the cheapest option around.

I am originally from California and moved to San Antonio 10 years ago. I have loved that San Antonians are so hospitable and welcoming. I enjoy the countryside and visiting the small towns outside of San Antonio.

Michael McGruder

Michael McGruder
Client Service and Sales Consultant

I have 13 years of Personal Lines insurance experience, 11 years as an agent and 2 years as a claims adjuster. As part of my commitment to personal excellence I also earned the Chartered Property and Casualty Underwriter (CPCU) and Associate in Personal Insurance (API) professional designations. In my free time I like to spend time with my kids, my friends, and my girlfriend, Felicia. I’m a gamer, a movie aficionado, and a big Marvel/DC fan.

Lori Van Dyke

Lori Van Dyke
Receptionist

I joined EIA in March of 2016. I love working for a family-owned business and enjoy getting to know our clients. I am a San Antonio native and part of several local organizations. I am an active member of the San Antonio Stock Show and Rodeo and the San Antonio Parrot Head Club (served as President of Sponsorship from 2010-2012).

I am part of several community service projects for non-profit organizations including the Alzheimer's Association, Soldiers Angels, and the Ronald McDonald House. I am proud of my son who served 5 years in the Navy and is now in the working world. I love spending time with granddaughter. I am also a huge Aggie fan and enjoy country dancing, lake days, beach trips, Jimmy Buffet, and family BBQ's.

Ashley Ellis

Ashley Ellis
Marketing Director

I graduated from Texas State University in 2010 with a degree in Fashion Merchandising and Business. I worked at lululemon athletica managing a team of 20+ people and helped lead their grassroots marketing for 6 years. I joined EIA in March 2018 and enjoy working close with family. I have two children, Ezekiel Luc (3) and Ezra Lee (1) and an adopted dog, Harriet (8). I enjoy family time, trying new restaurants, Pilates, scary movies, taking photos, traveling, and a big glass of wine at the end of the day.

Pam Guillen

Pam Guillen
Client Service Consultant

I started my insurance career in 2007 with a family-owned insurance agency and remained there until joining Ellis. I am licensed and experienced in servicing personal and commercial insurance policies. I am happy to be part of the Ellis insurance family providing quality customer service to long-time and new clients.

I enjoy listening to music, reading, watching movies, crocheting, exploring new and familiar places, relaxing, and most of all, spending time with my family, friends, and pets.