Insurance Audit

Receiving a notice of an audit can sometimes cause a business owner stress; although, that’s not the intention. An audit is performed to ensure you have the appropriate premium for your exposure, or the thing for which you have insurance. Your initial deposit premium was based on your best estimate of the auditable exposure (payroll, sales, etc.). Insurance companies use a Premium Auditor at the end of the policy period to compare the “actual” auditable exposure against your “estimated” amount.

What is an Insurance Audit?

An insurance audit examines your business’ payroll or gross annual sales and risk exposure. An audit makes sure you’re paying the correct amount for insurance.

What happens in an Insurance Audit?

The word “audit” may sound stressful, but don’t panic. At the beginning of the year, you pay a certain amount for coverage. If you’re asked to go through an audit at the end of the year, an auditor, hired from the insurance company, reviews your business’ payroll and other documents to determine if the premium you paid was accurate.

An audit looks at some or the following:

  • Your business’ gross annual sales
  • Job duties of employees and independent contractors
  • Changes from the prior year
  • Your annual payroll to W2 and 1099 workers

Depending on the audit results, you could have additional premium due because you needed more coverage, so you’ll have to pay the difference.

Preparing for a Premium Audit

Having the necessary documents and information can make for a smooth audit. Some documents you may need include:

  • Payroll (for your W2 and 1099 workers)
  • Certificates of insurance (for your 1099 workers or a waiver signed from them)
  • Tax documents
  • Subcontractor or independent contractor documents

Do I have to do an Insurance Audit?

Insurance companies may perform an insurance audit at the end of the year for:

  • General liability insurance
  • Workers’ compensation insurance
  • Commercial property insurance

If you’re notified of an insurance audit it’s important to send your insurance company any documents or information they ask for. Completing an insurance audit, or any type of insurance audit ensures you’re paying for the right amount for coverage.

Be aware that if you don’t complete an insurance audit, your insurer can:

  • Charge a premium increase. In some cases, this can be a significant amount.
  • Cancel your policy, leaving you without coverage.
  • Report you to a collection agency if there’s a balance due on your premium and you don’t pay it.

Learn More About Audits and Coverage

Choosing the right policy and coverages is important and can help you run a successful business.  Insurance is backed by years of experience and know every business owner has unique needs. Our specialists are here to help you every step of the way. So, if you need help completing an insurance audit or have any other questions, we’ve got your back.

EIA Newsletter – April/May 2023

April showers bring May flowers! We are flying through this year and it’s not slowing down. So let’s SPRING right into this months news. Read on to learn more about increasing auto rates, this months Commercial Spotlight and our referral program and winners!

Rising Auto Rates

As most of you know, auto rates have been increasing. There are several reasons for the rising rates – from inflation to distracted driving, supply chain blockages to labor shortages. Let’s talk about the 4 major trends driving up auto rates.

  • Supply and Demand. The supply of New vehicles is low due to shortage of raw materials and chips. The demand for Used vehicles is high and with rising prices, it’s causing total loss payouts.
  • Parts and Technology. The supply of auto parts is down globally, while the cost to repair cars is up. More advanced technology is a big factor.
  • Labor shortages and costs. The amount of skilled auto technicians is decreasing. It’s difficult to hire, train, and retain people. The auto body repair costs are increasing and with the labor shortages, prices are rising.
  • Healthcare and Large Verdicts. Bodily injury claims are rising and big jury payouts are also a major factor.

To learn more about these rising auto rates and what you can do, click HERE. Thank you to Travelers Insurance for breaking it down and if you have any questions about how YOU can save, please contact your Ellis Insurance Agent today!

April Commercial Spotlight

Our April commercial spotlight was Garage Experts of San Antonio. Garage Experts offer professional solutions for your garage from floor coating to cabinets and organization! Their business is locally owned and operated, while backed by the nationally respected GarageExperts® brand with over a decade of experience. Their team offers professional solutions designed for your garage that are backed by a Lifetime Warranty. You can get a FREE quote by visiting their website and finding the closest location to you.

Welcome Back, Mary!

We are excited to announce that Mary Postel has re-joined our team! If you don’t know Mary already, you can learn more about her by clicking HERE. She is one of our Client Service and Sales Consultants and excited to be back with our team and family at Ellis Insurance Agency. Welcome back!

EIA Referral Program and Reviews

Did you know that for every referral you send to us, your name is entered in for a chance to win a $100 Amazon gift card for that month? Yes! It’s true! We are so thankful for our clients and appreciate your referrals and reviews. Had a good experience? Let us know! Thank you to our 2023 client referrals we’ve had so far…

  • January Winner: Debra Galvan
  • February Winner: Shannelle Roy
  • March Winner: Jo Garcia

We appreciate you being part of our EIA family and will always strive to give you the best service!

Three things you’ll like about having flood insurance

Purchasing flood insurance is important so that you can protect your finances. We at Ellis Insurance Agency offer flood insurance to those who own a home in San Antonio, TX. 

Homeowners can benefit in numerous ways when they invest in flood insurance.

The following are three things you’ll like about having flood insurance.

Being less stressed out about possible flood damage.

Not carrying adequate flood insurance is stressful. If your area experiences flooding, you’ll be worried that your home will be severely damaged. Without flood insurance, this could be a huge financial setback that has a significant negative impact on your future. 

When you’re carrying flood insurance, you experience less stress about flooding and enjoy the peace of mind of knowing that your property is covered. 

Avoiding financial loss if there is a large flood in your area

Flooding can wreak havoc on a home. Flood damage can often be so severe that it makes it so that a home is no longer safe to live in.

Flood insurance is an important investment that will help to minimize the financial consequences you face if your home becomes damaged or destroyed by flooding. 

Meeting the requirements of your mortgage lender

Some homeowners are required to carry flood insurance. If you live in an area with a high risk of flooding, your mortgage lender probably requires you to purchase a flood insurance policy. 

You’ll need to carry flood insurance until you pay off your mortgage loan if your lender requires flood insurance coverage. 

Reach Out To Us

Let us answer your flood insurance questions at Ellis Insurance Agency. We can protect your home in San Antonio, TX by offering you a flood insurance policy that meets your needs. Get in touch with us today to get a quote on a policy. 

EIA Newsletter – March 2023

Spring is finally here! We hope you all have had a fun and safe first quarter of the year! Read on to find out the safest vehicles for your teen, our Commercial Spotlight of the month, and how you can help CISSA by purchasing Fiesta medals.

The Best Vehicles for Your Teen

The IIHS and Consumer Reports team up every year to put together a list of safe vehicles for teen drivers. Whether you are looking for a new or used vehicle, this list will help you compare safety, affordability, and reliability. You can find the link here:

Safeco also has a useful “Parent Teen Contract” that you can download HERE. This is helpful when parents are looking for advice about how to set expectations with young drivers. Print this contract, go over it together, and make a copy for your teen to keep!

We care about the safety of you and your family and hope you find both of these useful when the time comes for your teen to start driving.

March Commercial Spotlight – GarageExperts of SA

Whether you’re looking to extend the life of your concrete floor or reclaim your space from clutter, GarageExperts® of San Antonio is ready to transform your garage with our proprietary Garage FX® epoxy and polyaspartic flooring systems, custom-made cabinets, and organizational solutions. Our business is locally owned and operated, while backed by the nationally respected GarageExperts® brand with over a decade of experience. Our team offers professional solutions designed for your garage that are backed by our lifetime warranty.*

Get your FREE estimate and learn more about Garage Experts by visiting their website.

*Information taken from their website

Communities in Schools San Antonio (CISSA)

Communities In Schools San Antonio (CISSA) are selling Fiesta Medals to support their mission to break down barriers so that every student can access the resources and opportunities that unlock their fullest potential! Visit to purchase a Fiesta medal or make a tax-deductible donation to CISSA today!

Thank you for trusting Ellis Insurance Agency! We love our clients.

Tips to make your condo more energy efficient

Energy efficiency is a great way to save money on your monthly bills and help the environment at the same time. Making your San Antonio, TX area condo more energy-efficient can be as simple as changing a few habits or making a small investment in energy-efficient home appliances and fixtures. Here are a few tips from us at Ellis Insurance Agency to get you started.

Tips to make your condo more energy efficient

1. Install LED light bulbs, which use less energy than traditional incandescent light bulbs. Not only do LED lights last up to 25 times longer, but they also save around 75 percent of the electricity used by traditional incandescent bulbs. 

2. Invest in energy-efficient windows and doors. These products will help keep air from escaping or entering your home, which will reduce energy costs. Additionally, if you opt for double-paned windows, you’ll have better temperature control throughout the year. 

3. Make sure all of your appliances are ENERGY STAR certified. This certification indicates that an appliance has been tested for energy efficiency and meets certain criteria set forth by the US Environmental Protection Agency (EPA). 

4. Use power strips to control electricity flow in your condo and switch them off when not in use. Doing so will prevent any electronics from drawing unnecessary power (known as “phantom loads”), which will help you save money on your electric bill each month! 

Give Us A Call

By following these tips, you can start making your condo more energy-efficient today! For more energy-saving tips, or if you want to review your insurance policy, give us at Ellis Insurance Agency a call today. We are proud to serve the San Antonio, TX area and would be happy to help you find a policy that meets your needs and your budget.

EIA Newsletter – February 2023

Can you believe we are almost through February? We hope you all had a wonderful month. Read on to learn about Winter storm conditions in Texas, meet our Data Support team, learn about ChildSafe’s Cardboard Kids, how your roof’s age can affect your insurance, and our newest Commercial Spotlight (they’re our neighbors)!

Winter Storm Conditions in Texas

It is best to avoid being on the roads and to stay indoors during a winter storm.  Here are some quick safety precautions and tips to take into consideration:

If you have to drive, tread carefully…

·     Elevated surfaces, such as bridges and overpasses, will likely be the first to become slick and hazardous as temperatures hover around or below freezing.

·     Keep gas in the tank at least half full to prevent gas line freeze.

·     As outside temperature drops, so does tire inflation pressure. Make sure you have the right tire pressure based on the owner’s manual before driving in cold weather.

·     Be sure you have a good spare tire and emergency tire repair equipment in the car.

·     Make certain your wipers are working and there is sufficient wiper fluid.

·     Have on hand: ice scraper, shovel, jumper cables, sand/kitty litter, flashlight, batteries, warning devices, blankets, cell phone, and charger.

While at home, precaution prevails…

·     For your furnace, inspect your air filter to ensure it is clean.

·     If using a portable heater, ensure that the cord and plug are not worn or damaged before turning it on. Also, make sure the heater is shut off before leaving the house or going to bed.

·     During very cold weather, letting a faucet trickle can reduce the pressure on the pipes that can build up between the faucet and any blockage from ice.

·     Opening cabinet doors lets warm air reach water lines under faucets.

·     Warm frozen pipes with a hair dryer. Move slowly and evenly, without aiming the nozzle over one spot.

·     Run faucets and flush toilets a couple of times overnight to move standing water in both inbound and outbound pipes.

We’d like to thank Kemper Personal Insurance for these great tips!

Meet Maxx and Matthew!

Maxx and Matthew are our awesome Data Support team! Maxx focuses on Commercial Lines while Matthew helps with data entry for our personal lines accounts. We have thoroughly enjoyed having them join our team as well as the amazing support they bring the team at EIA! Learn more about them by visiting our Meet Our Team page!

ChildSafe Cardboard Kids Campaign

ChildSafe’s Cardboard Kids Campaign aims to raise awareness of child abuse and neglect. Every year, ChildSafe distributes thousands of cardboard kids for our children and families to decorate. Each cardboard kid represents one of the thousands of children that are abused and/or neglected every year. On April 6th, “Reveal Day”, ChildSafe encourages everyone to “reveal” their Cardboard Kid creations! Cardboard kids are also a sign for those who need help and need someone safe to talk to. We have supported ChildSafe and this cause for several years as ChildSafe is the only child advocacy center in Bexar County. This campaigns starts a conversation that everyone should be a part of. Find out where you can pick up your own Cardboard Kids starting in March by clicking HERE.

Check out some of our creations from years past!

How Roof Age Affects Insurance

Your roof is the first line of defense between your home and environmental hazards such as hail, wind and more. It can also very pricey to repair or replace. Because of this, your roof is an important factor in determining your homeowner insurance rate. Here are some roof factors that can affect your insurance:

Roof’s Age:

Newer roof = lower rate. Older roof = more susceptible to damage, thus making it riskier to insure. Most insurance companies favor roofs that are 15 years or newer but, depending on material, older roofs may be eligible for homeowners insurance coverage at replacement cost. Talk to your agent. Your policy may be written on an actual cash value instead of replacement cost or your policy may be written with coverage for the roof excluded.

Roof’s Shape:

The shape of your roof may or may not have have an impact on your insurance, depending on your insurance carrier’s needs for their rating. Certain roof shapes can withstand weather better. The 3 main roof shapes are:

  • Hip Roof. This angles down on all four sides, making insurance providers happy as the likelihood for damage is less.
  • Gable Roof. This has two slopes on each side, but the roof line at the front and back of the house stop at a point. While they don’t typically hold water and debris, they are susceptible to wind damage.
  • Flat Roof. No slope at all. A flat roof may pool water, which can cause damage to the roof in the long run. 

Roof’s Material:

The material of the roof can play a part in determining its insurability because some materials are more durable (and more expensive to repair or replace) than others. Common roof materials: 

  • Wood
    Wood roofs are hard to insure because they are not fireproof unless a fire retardant has been applied. Wood shingles are typically least favored by insurance companies. 
  • Metal
    A metal roof is the most durable and fire resistant of the roof types, making this a fan-favorite with most insurance providers. 
  • Asphalt
    Affordable, durable against most elements, and long-lasting, the asphalt roof is the most used roof material. A con to this popular roofing material is they may decay easier than metal or slate. 
  • Slate or Tile
    Similar to metal, slate or tile roofs are low maintenance and usually hold strong against rotting, insects, debris, and fire. However, unlike a metal roof, slate and tile may be more prone to cracking.

Can you use home insurance for your roof?

If you’re hoping to use your homeowners insurance to get a new roof, you need to know how the coverage works. Your homeowners policy will detail the coverage you have for your roof, but typically a homeowners policy will cover repairing or replacing a roof only if the damage was done by a covered peril (ex. fire, hail, windstorm, etc.). If your roof is old and it’s time to get a new one, it’s your responsibility to handle. Your home insurance will not cover it. Additionally, it is your duty as a homeowner to take care of the roof and replace any decaying or damaged shingles. 

Your roof is important, so please call your agent at 210.979.9000 to answer any questions you might have!

February Commercial Spotlight

This month we featured our very own neighbors, Eurasian Auto Repair of San Antonio. Eurasian specializes in European, Asian, and other domestic vehicles. They offer services from auto repair, auto maintenance, tires, and more! With two locations across San Antonio, they are sure to meet your car needs. Be sure to check out their website for weekly and monthly discounts as they know luxury brand cars can get expensive. Check out our friends, neighbors, and commercial clients HERE!

As always, thank you for trusting Ellis Insurance Agency with all your insurance needs. We look forward to Spring ahead!

Top 3 Safety Tips Teen Drivers Need To Know

It is not unusual for parents to feel frightened and stressed out when teens start driving. Properly educating your teens on safe driving tips is crucial to their overall safety and well-being. At Ellis Insurance Agency, serving San Antonio, TX, and the surrounding areas, we hope to help with this job by providing safety information for teen drivers.

Here are the top 3 safety tips teen drivers need to know:

No Distracted Driving

Distracted driving is a broad term, and it is broad on purpose. There are so many different things that can distract your teen when they are driving. The most common distraction is phones. Texting, calling, or any way touching a phone while driving can cause a dangerous situation. Phones are not the only distraction though. Passengers, eating, grooming, or doing any other activity other than paying attention to the road, can pose a threat to your teen’s safety. 

Seat Belts

Although seat belt laws have been enforced for decades, this is still a habit that is difficult for some. Make seat belt usage a non-negotiable even before kids are driving age. This way, they will know that there is simply no option. You must wear your seat belt. 

Follow The Speed Limit 

Teens have a bad habit of pushing boundaries, and this applies to the boundaries of the roads as well. Speeding contributes to deadly accidents. Decreasing speed can decrease the damage that may be done to a vehicle or to a driver if they do happen to get into an accident. 

Get Auto Insurance Today

If you would like to learn more about vehicle safety and insurance, please contact us at Ellis Insurance Agency serving San Antonio, TX and the surrounding areas. We will be happy to help you. 

EIA Newsletter – January 2023

Happy New Year!

We are excited to embark on a new year with new faces and new goals! Ellis Insurance Agency continues to offer the best customer experience and always look forward to hearing from you. We are so honored to work with each and every one of you and are grateful for the kind words you shared about your experiences with us in 2022!

What to expect with Auto Rates in 2023 and things you can do to save!

We all know that inflation rates are the highest in decades. While inflation is expected to decline from 2022 to 2023, inflation rates are projected to remain elevated relative to historical averages.  Texas has also seen a huge increase in severe auto accidents over the past few years.  Compared to 2019, the number of deaths in 2021 and 2022 due to auto accidents have increased by 22.76%.  In 2021, the economic loss of all motor vehicle crashes increased by $6.8* million compared to 2020. 

These two areas have greatly impacted our Texas auto rates, but there are things you can do to help save now or save later when a claim comes along.

  • If you have no accidents, consider enrolling in Accident Forgiveness Coverage**, especially if you have youthful drivers that are about to be on or are currently on your policy.  Accident forgiveness is a feature of an auto insurance policy that prevents the surcharge for a at fault accident from being added to your next renewal with your current company. 
  • Consider Telematics!  Telematics allows auto insurers to evaluate their driving patterns and habits, such as speed, travel distance, harsh braking and driving, and seat belt usage. This data helps them more accurately estimate your liability to the insurance company so that they can offer more personalized rates and discounts based on your actual use.  Typically, you get a discount just for enrolling with an opportunity to get bigger discounts at your renewal or after the trial period has ended.  Many of these programs are App-based, very intuitive, and will update you daily with tips to improve your score.  This is a great option for a young driver on your policy that you want to keep an eye on and coach healthy driving habits.
  • If you owe money on your car (either a loan or a lease), consider loan/lease coverage, especially since the cost to repair/replace vehicles has increased.  Simply put, loan/lease gap coverage is insurance that helps you pay off your loan or lease if your car is totaled and you owe more than it’s worth. If you decide on this coverage, it’ll pay on up to 20% (maybe more depending on your insurance company) more than your car’s actual cash value at time of loss to help you take care of your loan or lease.
  • Re-shop your auto insurance at every renewal.  At Ellis Insurance Agency, we have dozens of auto insurance companies that we work with to find you the best coverages for the best rates. We typically do this on a pro-active basis, but if your renewal is coming up and you need our help to re-market your insurance portfolio, let us know and we will help!

* Economic Loss figures are estimated using the National Safety Council’s (NSC) Average Economic Cost on a per death basis figure for the year identified. Figures are rounded to the nearest hundred million. 2021 figures are based on 2020 cost.

** At fault accidents are still reported to the CLUE (Comprehensive Loss and Underwriting Exchange) and other insurance companies could still rate the policy with the accident and add a surcharge. Rates may still go up if the client had an accident free discount but loses it since accident forgiveness doesn’t prevent this.

Goodbye Personal… Hello Commercial!

We are excited to announce that Jazmin Olivarez has been promoted from Personal Lines to Commercial Accounts Executive in our Business Insurance Department! She has spent all of January training and looks forward to working with Cindy and Amy to bring our Business Insurance clients the best service. Congratulations, Jazmin!

Be sure to check out Jazmin’s own business, Estilo Jazzy, a women’s and children’s boutique. You can find her on Instagram and Facebook, too!

Welcome, Marisol!

We are excited to announce our newest EIA employee, Marisol! She comes on as a Client Service and Sales Consultant for Personal Lines. You can find out more about Marisol and all our employees by visiting our Meet Our Team page!

January Commercial Spotlight

In 2022, we started featuring 2 of our commercial businesses a month. We value these partnerships and love that they trust EIA with their commercial insurance needs.

This month we featured Fast Wellness – Soft Tissue Center. Fast Wellness offers soft tissue pain therapy. Located here in San Antonio, their therapists are trained to have great communication, patience, and tenacity. They work with your sensitivity level to keep your sessions as pain-free as possible. Be sure to check out all they have to offer!

Our second spotlight this month is Maui Maui Kids Play Island! Maui Maui, located off Stone Oak Parkway, offers everything from birthday Parties to private events for the young (or young at heart)! Be sure to check them out. PS. If you’re a parent, sign up for their emails to find out when they host Parent’s Night Out!

Be sure to visit our Local Partner‘s page to see the different kinds of businesses we trust and insure!

Thank you for trusting Ellis Insurance Agency! We love our clients!

What Are The Benefits Of Renters Insurance?

When you are renting a house, it is almost as if you own it in part. This is because you most probably have most if not all your property there, from the things that meet your most basic needs to the ones that give you comfort. If something were to happen to your dwelling and belongings, it would be devastating. We at Ellis Insurance Agency. serving San Antonio, TX residents, offer a renters insurance policy that can cover this and restore your comfort.

Benefits Of Renters Insurance

Renters insurance may be a requirement of some landlords. However, having this coverage is more beneficial for the renter. These benefits include:

Protection of belongings.

In the event of a disaster that have resulted in the destruction of valuables, or if there has been a theft, your renters insurance is able to cover the replacement of the item depending on the present market price of the item.

Covers the treatment of individuals who may have sustained injuries while on your property.

In some cases, lawsuits may be filed against the owner of the premises in the case of injury. The renters insurance works to shield you from these.

Service to your dependents.

You may choose to rent an apartment for your child in San Antonio, TX. Renters insurance will then cover your child’s property as well.

Cushioning against constraints from additional living expenses.

In the event that your rental is temporarily inhabitable, and you have to stay elsewhere, your insurance will help you cover the extra cost.

Contact Us Today

Did you just move out of home or have not yet insured your property by getting renters insurance? Are you worried about how long it may take to rebuild your savings after a sudden loss of your property? Consider getting a renters insurance policy from Ellis Insurance Agency and secure your investment.


3 Most Common Types of RV insurance

More than 11 million U.S. households own a recreation vehicle. In the last decade alone, ownership grew by 26%. This isn’t a passing fad. Studies show that another 9.6 million households expressed a desire to buy their own RV in the next five years.

While these numbers continue to skyrocket across all demographic groups, every RV owner is different. But, whether you are a casual camper or escapist, RV insurance is always a must. Ellis Insurance Agency is here to assist San Antonio, TX RV owners with all their insurance needs. 

Here are the three most common RV types and the coverage needed to ensure you are protected:

Fifth Wheels & Trailers

Towable trailers and "pull behind" campers are less expensive to insure since they are without motors. Yet this also means fewer coverage options overall. Most over-the-road issues are likely excluded. These would be covered as part of your towing vehicle’s plan.


Every motorized RV is different, ranging in size, cost, and quality. Motorhomes are typically divided into one of three groups. Yet Class A, B, and C motorhomes should require the same insurance as any other vehicle on the roadway. At a minimum, collision, comprehensive, and liability coverages are key.


"Full-timer" is a name applied to anyone who lives in their RV. This status calls for additional insurance protection. You’ll want a policy that covers your belongings too, much like a homeowners’ or renters’ plan.

Give Us A Call

No matter what type of recreational vehicle you own, RV insurance is a must. Serving the greater San Antonio, TX community, our team of experts at Ellis Insurance Agency can find a policy that best meets your needs while traveling with your family. Schedule an appointment today.